Harold Ebbighausen was the Group President, North America Operations of Iron Mountain. In 18 years with the company, Harold held a number of key leadership roles and operating positions. In 1996, he was hired as Vice President of the company’s Data Protection business. Through a series of 17 acquisitions, he helped grow the company from $12-15 million to $150 million within five years. During this time, he managed over 1,000 employees, increased customer count to 50,000, and drove improvements in margin performance by over 700 basis points. Harold was promoted to Executive Vice President in 1998 and President in 2000.
Harold stepped into the role of Group President, North America Operations in 2004 and was tasked with integrating Iron Mountain’s three divisions (records management, data protection, and secure shredding), while rationalizing the management structure by market and improving customer service, operational efficiencies, and financial performance. When he began, Iron Mountain was a $1.1 billion business with over 10,000 employees. Within five years, it grew to $1.7 billion in revenue, maintained 150,000 customers, and employed approximately 9,000 people. In 2008, Harold was elevated to President, North America and was asked to lead the company’s Digital business. Here, he helped return the division to profitability and oversaw its sale.
Harold has also held a number of management roles in other services-based organizations, such as INSCI Corporation, Anacomp, and Endata. Prior to assuming these operational-based positions, he was in sales and sales management at Pitney Bowes and Metropolitan Life.